Terms & Conditions for Noor Mart by Shanjida

Last Updated: 25/02/2025

Welcome to Noor Mart By Shanjida! These Terms & Conditions outline the rules and regulations for using our website. By accessing or shopping on our site, you agree to these terms.

1. General Information

1. Noor Mart By Shanjida is an e-commerce store offering fashion, beauty, and home essentials.
2. We reserve the right to modify these terms at any time.

2. User Accounts

1. You may/may not create an account for faster checkout and order tracking.
2. You are responsible for keeping your account details confidential.
3. We reserve the right to suspend or terminate accounts that violate our terms.

3. Orders & Payments

1. All prices are listed in BDT (Bangladeshi Taka) and are subject to change.
2. Online Payments must be made through our secure payment methods.
3. We reserve the right to cancel orders due to pricing errors, fraud suspicion, or stock unavailability.

4. Shipping & Delivery

1. We offer fast & reliable delivery through trusted couriers.
2. Delivery times may vary based on the decisions of Export-Import Authority, political reasons, unwanted hassle in the country, holidays, customer's location and external factors.
3. Customers must provide accurate shipping information. We are not responsible for delays or lost packages due to incorrect details.

5. Returns & Refunds

1. Returns are accepted if the mistakes are from our end and damaged during the delivery. You just check the parcel in front of the delivery agent and let us know immediately. All the items should be unused and in original packaging when you return.
2. If the goods are not likely to your imagination, you can return instantly to the delivery person just paying the delivery charge and return charge.
3. Refunds are processed after product inspection.
4. Certain items (e.g., undergarments, socks, personal care) may not be eligible for return due to hygiene reasons.

6. Product Availability & Descriptions

1. We strive to provide accurate product descriptions, but slight variations may occur.
2. Product availability is subject to change without notice.

7. Intellectual Property

1. All content, logos, images, and designs on this website belong to Noor Mart By Shanjida.
2. You may not copy, distribute, or use any content without our permission.

8. Limitation of Liability

1. Noor Mart By Shanjida is not responsible for any damages, losses, or injuries arising from the use of our products or website.
2. We do not guarantee uninterrupted access to our website.

9. Governing Law

1. These terms are governed by the laws of The Government Republic of Bangladesh.
2. Any disputes will be settled through negotiation or legal means.

10. Contact Us

For questions about these Terms & Conditions, contact us at:

📧 [email protected]

📍 Motijheel, Dhaka-1000.

By using our website, you agree to these Terms & Conditions. Happy Shopping! 🛍✨